Business Improvement & Culture Change


Improving performance of people and processes

Continuous improvement in business performance depends on finding solutions to people issues and process issues. There are very few processes in organisations that are not amenable to improvement if examined in a rigorous way. Our consultants have worked with clients to:

  • Make significant savings
  • Generate increased revenue
  • Improve process efficiency
  • Achieve measurably better levels of customer service
  • Improve brand loyalty.

 

The challenge

Organisations develop competencies over time that may not adapt to change or keep pace with shifts in the market or the external environment. People who have worked in set patterns over years may be aware of problems and opportunities but often need help to adapt effectively, ratchet up performance and beat the competition.

Is it time that you undertook a Corporate Health Check? Are there signs that your performance is lagging behind the competition?

We make no prior assumptions about your business but use proven methods of identifying bottlenecks, inefficiencies and problem areas to give you an immediate objective view. We then move rapidly to help you reach accord on implementing solutions such as the ones outlined in our consultancy process and our case studies. We are able to deliver sustainable improvement because we work with you to improve people and process performance.

What we offer

  • Corporate Health Checks that provide a detailed focus on the key element of effectiveness, including:
  • Organisational Design.
  • Work flow.
  • Data Systems – Enterprise Resource Planning (ERP experts).
  • Measurement Culture.
  • Human - Machine Interface.
  • Management and Supervisory Competence.
  • HR Systems.
  • Large scale transformation projects, which cover business processes and corporate culture change. Our consultants have designed and supported the implementation of large scale transformation programmes that have had a major impact on:
  • End to end core business process reengineering.
  • Corporate wide IT application implementation.
  • Introducing Equality of Opportunity and increasing the diversity of the workforce.
  • Job evaluation projects.
  • Gender and race issues.
  • Shifting the culture and attitudes of staff to improve customer service.
 
Contact Us: info@jqassociates.com